Refrigerator Repair, Done Right the First Time

Unlike some luxury kitchen brands that source refrigeration from a separate division, Viking engineers its own cooling platform — French door and side-by-side standalones as well as flush column refrigerators and freezers built directly into cabinetry runs. That column-style installation holds tighter physical tolerances than a standalone unit, so a door that no longer seals flush or a compartment that’s drifted a few degrees off target is usually a specific part reporting a problem, not a system-wide failure.

We stock the temperature sensors, evaporator fan motors, and control boards that account for the majority of Viking refrigeration calls, and our technicians hold EPA Section 608 certification for any work inside the sealed refrigerant circuit. Because a refrigerator failure puts an entire kitchen’s worth of food at risk within hours, we push refrigeration calls to the front of the schedule whenever a slot opens up.

Common Refrigerator Problems

Refrigerator Error Codes

Recognize a code on your display? Look it up before you unplug anything or attempt a repair.

See all Error Codes →

Popular Viking Refrigerator Models

Why Trust Us With Your Viking Refrigerator

• Measured Before Replaced | Every part on your refrigerator estimate has been tested first with a meter, thermometer or manometer, so you pay only for what actually failed.
• Parts Matched to Your Viking refrigerator | We read the model and serial number from the rating plate and order for that exact line, since a Professional refrigerator and a 7 Series refrigerator rarely share parts.
• Licensed, Insured, Factory-Trained | The technician on your refrigerator is licensed, insured and factory-trained, and the labor is covered by a 30-day workmanship warranty.
• Straight Advice on an Older refrigerator | If your refrigerator is past the point where repair makes sense, you hear why and what the repair would have cost, so the decision stays yours.